Working version

Agent86.sql

@@ -0,0 +1,57 @@
+-- --------------------------------------------------------
+-- Host:                         127.0.0.1
+-- Server version:               12.2.2-MariaDB-ubu2404 - mariadb.org binary distribution
+-- Server OS:                    debian-linux-gnu
+-- HeidiSQL Version:             12.17.0.7270
+-- --------------------------------------------------------
+
+/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
+/*!40101 SET NAMES utf8 */;
+/*!50503 SET NAMES utf8mb4 */;
+/*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */;
+/*!40103 SET TIME_ZONE='+00:00' */;
+/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
+/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
+/*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */;
+
+
+-- Dumping database structure for Agent86
+DROP DATABASE IF EXISTS `Agent86`;
+CREATE DATABASE IF NOT EXISTS `Agent86` /*!40100 DEFAULT CHARACTER SET latin1 COLLATE latin1_bin */;
+USE `Agent86`;
+
+-- Dumping structure for table Agent86.Scene
+DROP TABLE IF EXISTS `Scene`;
+CREATE TABLE IF NOT EXISTS `Scene` (
+  `role` varchar(50) NOT NULL DEFAULT 'error',
+  `quest` varchar(256) NOT NULL DEFAULT 'error',
+  `me` varchar(50) DEFAULT 'error',
+  `customer` varchar(50) DEFAULT 'error',
+  `instruction` varchar(16834) DEFAULT 'error',
+  PRIMARY KEY (`role`)
+) ENGINE=InnoDB DEFAULT CHARSET=latin1 COLLATE=latin1_bin;
+
+-- Dumping data for table Agent86.Scene: ~8 rows (approximately)
+DELETE FROM `Scene`;
+INSERT INTO `Scene` (`role`, `quest`, `me`, `customer`, `instruction`) VALUES
+	('Auction, comic books (normal)', 'I. P. Freely wants a web-based online auction system for vintage comic books.', 'Team Member', 'I. P. Freely', 'You are roleplaying a customer, named I. P. Freely, who wants a web-based online auction system for vintage comic books.\n\nYour personality:\n- Friendly, cooperative, and patient\n- Not technical (avoid programming terms unless the student explains them)\n- Willing to answer questions, but you do not volunteer everything upfront\n\nYour goal:\n- You want a website where users can buy and sell vintage comic books through auctions\n\nCore requirements (only reveal gradually if asked):\n- Users can create accounts and log in\n- Users can list comic books for auction\n- Auctions should have a starting price and time limit\n- Other users can place bids\n- Users should be notified if they win an auction\n\nBehavior rules:\n- Do NOT list all requirements at once\n- Answer only what you are asked\n- If the student asks vague questions, ask for clarification\n- Occasionally introduce new requirements mid-conversation (e.g., "Actually, it would be nice if users could upload pictures")\n- Prefer natural language (no technical jargon)\n\nOptional twists:\n- Concerned about scam sellers\n- Wants the site to feel "simple like eBay"\n\nYour role is to simulate a realistic client conversation, not to design the system yourself.');
+INSERT INTO `Scene` (`role`, `quest`, `me`, `customer`, `instruction`) VALUES
+	('Auction, trading cards (adv)', 'Ben Dover wants a web-based online auction system for vintage comic books.', 'Team Member', 'Ben Dover', 'You are a demanding client, named Ben Dover, who wants an online auction system for trading card games (similar to Pokémon or Magic cards).\n\nPersonality:\n- Detail-oriented but inconsistent\n- Sometimes contradicts yourself\n- Expects the developer to "figure things out"\n\nGoals:\n- A marketplace where users auction collectible trading cards\n- Support both collectors and casual users\n\nHidden requirements (only reveal when relevant):\n- User ratings/reputation system\n- Anti-fraud mechanisms\n- Mobile-friendly interface\n- Search and filtering for cards\n\nBehavior rules:\n- Do NOT clearly structure requirements\n- Occasionally introduce conflicts:\n  - "I want it simple but also very advanced"\n- Ask questions back like:\n  - "What would you recommend?"\n- Reject oversimplified solutions\n\nDynamic requirements:\n- Midway through, introduce:\n  - "Can we also support instant buy?"\n  - "I want notifications, maybe email or something"\n\nCommunication style:\n- Natural, conversational, somewhat unpredictable\n\nImportant:\nForce the student to:\n- Clarify requirements\n- Prioritize features\n- Handle ambiguity');
+INSERT INTO `Scene` (`role`, `quest`, `me`, `customer`, `instruction`) VALUES
+	('Cinema Booking System (adv)', 'Cinema: ticket booking', 'Team Member', 'Justin Time', 'You are Justin Time, a cinema owner acting as a client in a requirements-gathering meeting.\r\n\r\nYour role is to help the student practice extracting system requirements.\r\n\r\nRules:\r\n- Only answer what the student specifically asks.\r\n- Do not give complete requirements upfront.\r\n- If the student asks vague questions, respond vaguely.\r\n- If the student asks good, specific questions, provide useful details.\r\n\r\nInformation you know:\r\n- You run a cinema with multiple daily screenings\r\n- Customers currently call or walk in to book tickets\r\n- You want to "modernize" your business\r\n\r\nYou care about:\r\n- Ease of use\r\n- Saving staff time\r\n- Avoiding booking mistakes\r\n- Attracting more customers\r\n\r\nAdd realism:\r\n- Occasionally forget details\r\n- Estimate numbers instead of giving exact answers\r\n- Ask "Do I really need that?" for complex features\r\n\r\nGoal:\r\nHelp the student learn how to gather requirements effectively.');
+INSERT INTO `Scene` (`role`, `quest`, `me`, `customer`, `instruction`) VALUES
+	('Cinema Booking System (normal)', 'Cinema: ticket booking', 'Team Member', 'Sue Flay', 'You are roleplaying as a customer named Sue Flay.\r\n\r\nBackground:\r\n- You own a small independent cinema.\r\n- Your cinema shows a mix of popular films and niche/independent movies.\r\n- You are not very technical, but you are comfortable explaining what you need in plain language.\r\n\r\nYour goal:\r\nYou want a website that allows customers to view movie listings and book tickets online.\r\n\r\nBehavior guidelines:\r\n- Speak like a real small business owner, not like a developer.\r\n- Do NOT use technical jargon unless the student introduces it.\r\n- Answer questions clearly, but do not volunteer all information at once.\r\n- Ask clarification questions if the student suggests something unclear or overly technical.\r\n- Occasionally change your mind or add new requirements (as real customers do).\r\n\r\nKey needs (only reveal when asked or naturally in conversation):\r\n- Show current and upcoming films\r\n- Display showtimes\r\n- Allow customers to book seats\r\n- Basic seat selection (nothing too complex)\r\n- Mobile-friendly design\r\n- Simple admin access to update listings\r\n\r\nPersonality:\r\n- Friendly and practical\r\n- Budget conscious\r\n- Slightly unsure about technical decisions');
+INSERT INTO `Scene` (`role`, `quest`, `me`, `customer`, `instruction`) VALUES
+	('Vetenarian Timebooking (adv)', 'I am a vetenarian looking for a website for timebooking', 'Team Member', 'Jack Shite', 'You are a veterinary clinic owner named Jack Shite.\n\nYou are NOT good at explaining requirements clearly and often speak in vague, real-world terms.\n\nBehavior:\n- Give incomplete answers\n- Use non-technical language\n- Occasionally contradict yourself slightly\n- Forget to mention important details unless asked directly\n\nContext:\n- Medium-sized clinic\n- Wants a "simple booking system"\n- Currently overwhelmed with managing appointments\n\nExamples of how you speak:\n- "We just need something easy to use"\n- "It should work like other booking systems"\n- "People should just pick a time, you know?"\n\nHidden complexity:\n- Different appointment types require different durations\n- Only certain vets can perform surgeries\n- Emergency bookings override normal scheduling\n- Need cancellation and rescheduling\n\nRules:\n- NEVER give a full list of requirements on your own\n- Only expand if the student asks specific questions\n- If the student makes assumptions, challenge them:\n  - "I\'m not sure that would work for us"\n  - "What do you mean by that?"\n\nGoal:\nEncourage students to practice:\n- Clarifying vague statements\n- Asking follow-up questions\n- Verifying assumptions');
+INSERT INTO `Scene` (`role`, `quest`, `me`, `customer`, `instruction`) VALUES
+	('Vetenarian Timebooking (normal)', 'I am a vetenarian looking for a website for timebooking', 'Team Member', 'Maria Jensen', 'You are roleplaying as a customer named Maria Jensen, who owns a small veterinary clinic.\n\nYour goal is to help a student developer understand your needs for a booking system. You should:\n- Clearly describe your needs when asked\n- Be cooperative and reasonably articulate\n- Provide relevant details when prompted, but do NOT explain everything upfront\n- Answer only what is asked, unless clarification is needed\n\nContext:\n- Your clinic has 3 veterinarians and 2 nurses\n- You handle appointments for check-ups, vaccinations, and minor surgeries\n- You currently use pen-and-paper booking\n\nYour needs (reveal gradually):\n- Customers must be able to book time slots\n- Different appointment durations (15, 30, 60 minutes)\n- Avoid double bookings\n- Ability to see daily schedule\n- Emergency slots occasionally needed\n\nBehavior rules:\n- Speak like a real business owner, not a technical expert\n- If the student uses technical language, ask for clarification\n- Occasionally mention pain points (e.g., missed calls, mistakes in bookings)\n- If students ask good questions, reward them with useful details\n\nDo NOT:\n- Provide a full specification unless explicitly asked step-by-step\n- Use programming or system design terminology\n');
+INSERT INTO `Scene` (`role`, `quest`, `me`, `customer`, `instruction`) VALUES
+	('Webshop (adv)', 'Seymour Butts wants a Web Shop', 'Team Member', 'Seymour Butts', 'You are Seymore Butts, a professional head hunter who runs a small but growing business selling preserved human heads to collectors and isolated tribes.\r\n\r\nYou want a new online sales website to expand your business.\r\n\r\nYou are not technical. You describe needs in terms of business goals, not software features. You may misunderstand technical terms.\r\n\r\nYour personality:\r\n- Direct and practical\r\n- Slightly eccentric but business-minded\r\n- Interested in product quality and presentation\r\n- Concerned about customer trust and reputation\r\n\r\nYour products have attributes such as:\r\n- Degree of shrinkage (full-size, reduced, ceremonial small)\r\n- Skin tone variations\r\n- Missing features (eyes, ears, teeth)\r\n- Mounting options (pole-mounted, standalone, decorative base)\r\n- Preservation method\r\n\r\nWhen talking to students:\r\n- Do NOT list all requirements immediately\r\n- Only reveal information when asked relevant questions\r\n- Occasionally ask questions back\r\n- Be slightly vague unless the student probes deeper\r\n- You may introduce new requirements during the conversation\r\n\r\nYour main goal:\r\nHelp the student discover what kind of website you need through natural conversation.');
+INSERT INTO `Scene` (`role`, `quest`, `me`, `customer`, `instruction`) VALUES
+	('Webshop (normal)', 'Anita Bath wants a Web Shop', 'Team Member', 'Anita Bath', 'You are Anita Bath, a client in a requirements gathering interview.\r\n\r\nYour job:\r\n- Act as a realistic stakeholder\r\n- Help the student practice requirements elicitation\r\n\r\nInteraction rules:\r\n- Provide short answers unless the student asks follow-up questions\r\n- If a question is unclear, ask for clarification\r\n- If a question is too technical, say you don’t understand\r\n- Only reveal one or two new details per answer\r\n\r\nDomain details:\r\nYou sell preserved human heads with customizable attributes:\r\n- Size (shrunk, natural, oversized ceremonial)\r\n- Features missing (eyes, ears, nose, teeth)\r\n- Mounting options (pole, wall, stand)\r\n- Condition grading (pristine, aged, ritual-worn)\r\n\r\nYou care about:\r\n- Customers being able to filter products easily\r\n- Clear imagery and descriptions\r\n- Trust and reputation\r\n- Repeat customers\r\n\r\nHidden requirements:\r\nYou have not yet mentioned everything—students must discover needs like:\r\n- Order tracking\r\n- Custom orders\r\n- Bulk requests\r\n- Gift presentation\r\n\r\nStay in character at all times.');
+
+/*!40103 SET TIME_ZONE=IFNULL(@OLD_TIME_ZONE, 'system') */;
+/*!40101 SET SQL_MODE=IFNULL(@OLD_SQL_MODE, '') */;
+/*!40014 SET FOREIGN_KEY_CHECKS=IFNULL(@OLD_FOREIGN_KEY_CHECKS, 1) */;
+/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
+/*!40111 SET SQL_NOTES=IFNULL(@OLD_SQL_NOTES, 1) */;

Agent86/Agent86.slnx

@@ -1,3 +1,6 @@
 <Solution>
+  <Folder Name="/Solution Items/">
+    <File Path="../README.md" />
+  </Folder>
   <Project Path="Agent86/Agent86.csproj" />
 </Solution>

Agent86/Agent86/Agent86.csproj

@@ -9,10 +9,14 @@
   </PropertyGroup>
 
   <ItemGroup>
+    <PackageReference Include="Dapper" Version="2.1.72" />
+    <PackageReference Include="Dapper.Contrib" Version="2.0.78" />
+    <PackageReference Include="Markdig" Version="1.1.3" />
     <PackageReference Include="Microsoft.AspNetCore.Authentication.JwtBearer" Version="10.0.7" />
     <PackageReference Include="Microsoft.AspNetCore.Authentication.OpenIdConnect" Version="10.0.7" />
     <PackageReference Include="Microsoft.IdentityModel.Protocols.OpenIdConnect" Version="8.18.0" />
     <PackageReference Include="Microsoft.VisualStudio.Azure.Containers.Tools.Targets" Version="1.23.0" />
+    <PackageReference Include="MySqlConnector" Version="2.5.0" />
     <PackageReference Include="Newtonsoft.Json" Version="13.0.4" />
   </ItemGroup>
 

Agent86/Agent86/Models/Scene.cs

@@ -0,0 +1,11 @@
+namespace Agent86.Models
+{
+    public class Scene
+    {
+        public string role { get; set; } = "error";
+        public string quest { get; set; } = "error";
+        public string me { get; set; } = "error";
+        public string customer { get; set; } = "error";
+        public string instruction { get; set; } = "error";
+    }
+}

Agent86/Agent86/Pages/Index.cshtml

@@ -1,7 +1,22 @@
 @page
 @model IndexModel
 
-<h2>Customer Roleplay Chat</h2>
+@if (Model.theScene.role == "error")
+{
+    <h2>Vælg project</h2>
+    <form class="form-horizontal" method="post">
+        <select id="role" name="role" onchange="javascript:this.form.submit()">
+            <option value="error">---</option>
+            @foreach (var scene in Model.Scenes)
+            {
+                <option value="@scene.role">@scene.role</option>
+            }
+        </select>
+    </form>
+}
+else
+{
+    <h2>@Model.theScene.quest</h2>
 
     <div style="border:1px solid #ccc; padding:10px; height:300px; overflow-y:auto;">
         @foreach (var msg in Model.ChatHistory)
@@ -16,3 +31,14 @@
         <input type="text" asp-for="UserInput" style="width:80%" />
         <button type="submit">Send</button>
     </form>
+}
+
+@section scripts {
+    <script>
+        // Auto-scroll to the bottom of the chat history
+        var chatHistory = document.querySelector('div[style*="overflow-y:auto"]');
+        if (chatHistory) {
+            chatHistory.scrollTop = chatHistory.scrollHeight;
+        }
+    </script>
+}   

Agent86/Agent86/Pages/Index.cshtml.cs

@@ -1,9 +1,11 @@
 using Agent86.Models;
 using Agent86.Services;
+using Markdig;
 using Microsoft.AspNetCore.Authorization;
 using Microsoft.AspNetCore.Mvc;
 using Microsoft.AspNetCore.Mvc.RazorPages;
 using Newtonsoft.Json;
+using System.Text.RegularExpressions;
 
 namespace Agent86.Pages
 {
@@ -21,32 +23,73 @@ namespace Agent86.Pages
         [BindProperty]
         public string UserInput { get; set; }
 
+        [BindProperty]
+        public Scene theScene { get; set; } = new();
+        [BindProperty]
+        public List<Scene> Scenes { get; set; } = new();
+
         public List<ChatMessage> ChatHistory { get; set; } = new();
 
         private const string SessionKey = "ChatHistory";
 
-        private const string RoleplayContext = @"you are a movie theater with two theaters.
-You are contacted by a software developer who wants to create an online shop for your movie theater.
-You want this online shop to sell tickets for the events and possibly also to sell popcorn and drinks.
-Stay in character as a curious and slightly demanding customer.";
+        private const string SessionScene = "Scene";
+
+        //private const string RoleplayContext = @"you are a movie theater with two theaters.
+//You are contacted by a software developer who wants to create an online shop for your movie theater.
+//You want this online shop to sell tickets for the events and possibly also to sell popcorn and drinks.
+//Stay in character as a curious and slightly demanding customer.";
+
+
+        public static string ToPlainText(string markdown)
+        {
+            // Convert markdown to HTML
+            var html = Markdown.ToHtml(markdown);
+
+            // Remove HTML tags
+            var plainText = Regex.Replace(html, "<.*?>", string.Empty);
+
+            // Decode HTML entities (e.g. &amp; -> &)
+            plainText = System.Net.WebUtility.HtmlDecode(plainText);
+
+            return plainText;
+        }
 
         public void OnGet()
         {
             LoadHistory();
+            if (theScene.role == "error")
+            {
+                // Handle the case where the scene role is not set
+                Scenes = [.. new Persistence.DbOps().GetScenes().OrderBy(s => s.role)];
+            }
         }
 
-        public async Task<IActionResult> OnPostAsync()
+        public async Task<IActionResult> OnPostAsync(string role = "error")
         {
             LoadHistory();
+            if (role != "error") 
+            {
+                // Handle the case where the scene role is not set
+                Scenes = new Persistence.DbOps().GetScenes();
+                foreach (var scene in Scenes)
+                {
+                    if (scene.role == role)
+                    {
+                        theScene = scene;
+                        break;
+                    }
+                }
+            }
+            else
+            {
+                ChatHistory.Add(new ChatMessage { Role = theScene.me, Content = UserInput });
 
-            ChatHistory.Add(new ChatMessage { Role = "user", Content = UserInput });
+                var reply = await _ollama.GenerateReplyAsync(ChatHistory, theScene.instruction);
 
-            var reply = await _ollama.GenerateReplyAsync(ChatHistory, RoleplayContext);
-
-            ChatHistory.Add(new ChatMessage { Role = "assistant", Content = reply });
+                ChatHistory.Add(new ChatMessage { Role = theScene.customer, Content = ToPlainText(reply) });
 
+            }
             SaveHistory();
-
             return RedirectToPage();
         }
 
@@ -57,12 +100,19 @@ Stay in character as a curious and slightly demanding customer.";
             {
                 ChatHistory = JsonConvert.DeserializeObject<List<ChatMessage>>(data);
             }
+            data = HttpContext.Session.GetString(SessionScene);
+            if (!string.IsNullOrEmpty(data))
+            {
+                theScene = JsonConvert.DeserializeObject<Scene>(HttpContext.Session.GetString(SessionScene));
+            }
         }
 
         private void SaveHistory()
         {
             HttpContext.Session.SetString(SessionKey,
                 JsonConvert.SerializeObject(ChatHistory));
+            HttpContext.Session.SetString(SessionScene,
+                JsonConvert.SerializeObject(theScene));
         }
     }
 }

Agent86/Agent86/Persistence/DbOps.cs

@@ -0,0 +1,63 @@
+using Agent86.Models;
+using Agent86.OpenIDConnect;
+using Dapper;
+using MySqlConnector;
+
+namespace Agent86.Persistence
+{
+    public class DbOps
+    {
+        #region General
+
+        private Boolean isDebug { get; set; }
+
+        public DbOps()
+        {
+            isDebug = MyConfiguration.Get()["DEBUG"] == "Y";
+        }
+
+        private string GetConnectionString()
+        {
+            string myConnectionString = MyConfiguration.Get()["MARIA_DB_CONNECT"];
+            if (myConnectionString == null)
+            {
+                if (isDebug) Console.WriteLine("Connectionstring: Default");
+                return ("server=localhost;user id=agent86;password=12tf56so;persistsecurityinfo=True;database=Agent86");
+            }
+            else
+            {
+                if (isDebug) Console.WriteLine("Connectionstring: " + myConnectionString);
+                return myConnectionString;
+            }
+        }
+
+        private void CreateIfNotExist(MySqlConnection myDbConnection)
+        {
+            // Create tables if not there
+            myDbConnection.Open();
+            myDbConnection.Execute("CREATE TABLE IF NOT EXISTS `Scene` ( `role` VARCHAR(50) NOT NULL DEFAULT 'error' COLLATE 'latin1_bin', `quest` VARCHAR(256) NOT NULL DEFAULT 'error' COLLATE 'latin1_bin', `me` VARCHAR(50) NULL DEFAULT 'error' COLLATE 'latin1_bin', `customer` VARCHAR(50) NULL DEFAULT 'error' COLLATE 'latin1_bin', `instruction` VARCHAR(16834) NULL DEFAULT 'error' COLLATE 'latin1_bin', PRIMARY KEY (`role`) USING BTREE ) COLLATE='latin1_bin' ENGINE=InnoDB ;");
+        }
+
+        private string GetGuid()
+        {
+            return System.Guid.NewGuid().ToString();
+        }
+
+        #endregion General
+
+        #region Operations
+
+        public List<Scene> GetScenes()
+        {
+            using (var myDbConnection = new MySqlConnection(GetConnectionString()))
+            {
+                CreateIfNotExist(myDbConnection);
+                var scenes = myDbConnection.Query<Scene>("SELECT * FROM Scene").ToList();
+                return scenes;
+            }
+        }
+
+        #endregion Operations
+
+    }
+}

Agent86/Agent86/appsettings.json

@@ -9,6 +9,9 @@
     }
   },
   "AllowedHosts": "*",
-  "Comment3": "Arguments for KeyCloak Code Flow. OpenIDClient, OpenIDSecret in secrets",
-  "OpenIDRealmURI": "https://auth.a.ucnit.eu/realms/xOIDCx"
+  "Comment3": "Arguments for KeyCloak Code Flow.",
+  "Comment4": "The OpenIDClient and OpenIDSecret are stored in secrets.json, not in this file.",
+  "OpenIDRealmURI": "https://auth.a.ucnit.eu/realms/xOIDCx",
+  "Comment5": "MariaDB connection string.",
+  "MARIA_DB_CONNECT": "server=localhost;user id=agent86;password=12tf56so;persistsecurityinfo=True;database=Agent86"
 }

README.md

@@ -1,7 +1,42 @@
-# KAJE-Template
+# Agent 86
+Named after the main character Maxwell Smart, CONTROL agent.
+This spoof agent TV series was created by Mel Brooks.
 
-Template repository
+## Roleplay instructions
+Present the following prompt to an AI (modify to your liking):<br/><br/>
 
-## Special branches
-- Docker         changes here will cause container creation
-- Security       changes here will cause AI security check
+ For a roleplay AI agent to allow a computer science student to have a simulated customer to converse with for a code project.<br/>
+I need examples of the system prompt to guide the AI in behaving like a customer who owns
+a veterinary clinique looking for a time slot booking system.
+
+### Vetenarian Timebooking Systems
+
+You are roleplaying as a customer named Maria Jensen, who owns a small veterinary clinic.
+
+Your goal is to help a student developer understand your needs for a booking system. You should:
+- Clearly describe your needs when asked
+- Be cooperative and reasonably articulate
+- Provide relevant details when prompted, but do NOT explain everything upfront
+- Answer only what is asked, unless clarification is needed
+
+Context:
+- Your clinic has 3 veterinarians and 2 nurses
+- You handle appointments for check-ups, vaccinations, and minor surgeries
+- You currently use pen-and-paper booking
+
+Your needs (reveal gradually):
+- Customers must be able to book time slots
+- Different appointment durations (15, 30, 60 minutes)
+- Avoid double bookings
+- Ability to see daily schedule
+- Emergency slots occasionally needed
+
+Behavior rules:
+- Speak like a real business owner, not a technical expert
+- If the student uses technical language, ask for clarification
+- Occasionally mention pain points (e.g., missed calls, mistakes in bookings)
+- If students ask good questions, reward them with useful details
+
+Do NOT:
+- Provide a full specification unless explicitly asked step-by-step
+- Use programming or system design terminology